REFUND POLICY
Return Period:
-
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
Return Process:
-
To initiate a return, please email us at [your contact email]. We will instruct you on how to return your product. The customer is responsible for return shipping costs.
Refunds:
-
Once we receive your returned item and inspect it, we will notify you on the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
Exchanges:
-
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at seascrollscardsandcollectibles@gmail.com
Exceptions / Non-Returnable Items:
-
Certain types of items cannot be returned, like perishable goods, custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Contact Us:
-
For more information about our shipping and returns policy, if you have questions, or if you would like to make a complaint, please contact us by e‑mail seascrollscardsandcollectibles@gmail.com